Contact Us

Security criteria

 
Bronze
Level
Silver
Level
Gold
Level
Platinum
Level
Perimeter
B.1. Visual deterrent to recognize the secure parking area
B.2. Lighting at 15 Lux
B.3. Vegetation trimmed, good visibility
S.1. Physical deterrent to prevent unauthorised access (e.g. ditch, rocks, fence) or continuous video monitoring and recording by trained staff
S.2. Lighting at 20 Lux
G.1. > 1.8 m physical barrier (height)
G.2. Lighting at 25 Lux
G.3. CCTV covering perimeter
G.4. Measures to prevent unintentional damage to barriers
G.5. Clear zone of 1 meter between barrier and parking area
P.1. Add-on for physical barrier: Deterrents to climb over
Parking Area
B.4. Only freight vehicles and authorized vehicles allowed as indicated by signage
B.5. Physical or remote surveillance checks / inspection at minimum once in 24 h
B.6. Lanes must be lit at 15 Lux
B.7. Vegetation trimmed, good visibility
S.3. Physical or remote surveillance checks / inspection at minimum twice in 24 h (one at daytime, one at night)
S.4. If pedestrian lanes exist, they must be lit at 15 Lux
G.6. Onsite or remote staff contact can be contacted 24/7
G.7. Marked vehicle and pedestrian lanes
P.2. Site manned or video-controlled 24/7
Entry / Exit
B.8. Lighting at 25 Lux
B.9. CCTV (good image quality)
S.5. Barriers
S.6. CCTV (records of entering vehicles)
G.8. Barrier with under-climbing and over- climbing protection
G.9. Intrusion prevention / detection, e.g. turnstile for pedestrians
G.10. License plate recognition
P.3. Gates must be installed
P.4. License plate must match ticket
P.5. Real time monitoring of entry/ exit, including pedestrian entry/exit
P.6. If there is a gatehouse, it must be able to withstand an external attack (door closed)
Staff Procedures
B.10. Fix unauthorized vehicles that they cannot drive away or removal of unauthorized vehicles if legally permitted
B.11. Risk Assessment Plan in place
S.7. Staff trained by an accredited training provider is available 24/7 onsite or in a control centre
S.8. Appointment of formally responsible person for staff procedures in case of incidents
S.9. Documented staff training once a year in view of incident prevention
S.10. Incident and crime reporting to staff and police must be enabled
G.11. All security staff must be certified guards under national / European legislation
G.12. The formally responsible person for staff procedures will schedule compliance checks, communication, recertification
G.13. A technical user manual must be used
G.14. Alarm response procedures
G.15. The parking area management system should be prepared for DATEX II data transfer
G.16. Business Continuity Plan in place
P.7. Any remote staff also trained/certified
P.8. Staff has personal communication system
P.9. Security training of site manager
P.10. Measures against power failure
P.11. Local risk assessment once a year
P.12. Pre-booking available. If the pre-booking is offered via an app or similar systems, data transmission must be real time.
 
Bronze
Level
Silver
Level
Gold
Level
Perimeter
B.1. Visual deterrent to recognize the secure parking area
B.2. Lighting at 15 Lux
B.3. Vegetation trimmed, good visibility
S.1. Physical deterrent to prevent unauthorised access (e.g. ditch, rocks, fence) or continuous video monitoring and recording by trained staff
S.2. Lighting at 20 Lux
G.1. > 1.8 m physical barrier (height)
G.2. Lighting at 25 Lux
G.3. CCTV covering perimeter
G.4. Measures to prevent unintentional damage to barriers
G.5. Clear zone of 1 meter between barrier and parking area
Parking Area
B.4. Only freight vehicles and authorized vehicles allowed as indicated by signage
B.5. Physical or remote surveillance checks / inspection at minimum once in 24 h
B.6. Lanes must be lit at 15 Lux
B.7. Vegetation trimmed, good visibility
S.3. Physical or remote surveillance checks / inspection at minimum twice in 24 h (one at daytime, one at night)
S.4. If pedestrian lanes exist, they must be lit at 15 Lux
G.6. Onsite or remote staff contact can be contacted 24/7
G.7. Marked vehicle and pedestrian lanes
Entry / Exit
B.8. Lighting at 25 Lux
B.9. CCTV (good image quality)
S.5. Barriers
S.6. CCTV (records of entering vehicles)
G.8. Barrier with under-climbing and over- climbing protection
G.9. Intrusion prevention / detection, e.g. turnstile for pedestrians
G.10. License plate recognition
Staff Procedures
B.10. Fix unauthorized vehicles that they cannot drive away or removal of unauthorized vehicles if legally permitted
B.11. Risk Assessment Plan in place
S.7. Staff trained by an accredited training provider is available 24/7 onsite or in a control centre
S.8. Appointment of formally responsible person for staff procedures in case of incidents
S.9. Documented staff training once a year in view of incident prevention
S.10. Incident and crime reporting to staff and police must be enabled
G.11. All security staff must be certified guards under national / European legislation
G.12. The formally responsible person for staff procedures will schedule compliance checks, communication, recertification
G.13. A technical user manual must be used
G.14. Alarm response procedures
G.15. The parking area management system should be prepared for DATEX II data transfer
G.16. Business Continuity Plan in place
 
Platinum
Level
Perimeter
P.1. Add-on for physical barrier: Deterrents to climb over
Parking
Area
P.2. Site manned or video-controlled 24/7
Entry / Exit
P.3. Gates must be installed
P.4. License plate must match ticket
P.5. Real time monitoring of entry/ exit, including pedestrian entry/exit
P.6. If there is a gatehouse, it must be able to withstand an external attack (door closed)
Staff Procedures
P.7. Any remote staff also trained/certified
P.8. Staff has personal communication system
P.9. Security training of site manager
P.10. Measures against power failure
P.11. Local risk assessment once a year
P.12. Pre-booking available. If the pre-booking is offered via an app or similar systems, data transmission must be real time.
 
Bronze
Level
Silver
Level
Perimeter
B.1. Visual deterrent to recognize the secure parking area
B.2. Lighting at 15 Lux
B.3. Vegetation trimmed, good visibility
S.1. Physical deterrent to prevent unauthorised access (e.g. ditch, rocks, fence) or continuous video monitoring and recording by trained staff
S.2. Lighting at 20 Lux
Parking Area
B.4. Only freight vehicles and authorized vehicles allowed as indicated by signage
B.5. Physical or remote surveillance checks / inspection at minimum once in 24 h
B.6. Lanes must be lit at 15 Lux
B.7. Vegetation trimmed, good visibility
S.3. Physical or remote surveillance checks / inspection at minimum twice in 24 h (one at daytime, one at night)
S.4. If pedestrian lanes exist, they must be lit at 15 Lux
Entry / Exit
B.8. Lighting at 25 Lux
B.9. CCTV (good image quality)
S.5. Barriers
S.6. CCTV (records of entering vehicles)
Staff Procedures
B.10. Fix unauthorized vehicles that they cannot drive away or removal of unauthorized vehicles if legally permitted
B.11. Risk Assessment Plan in place
S.7. Staff trained by an accredited training provider is available 24/7 onsite or in a control centre
S.8. Appointment of formally responsible person for staff procedures in case of incidents
S.9. Documented staff training once a year in view of incident prevention
S.10. Incident and crime reporting to staff and police must be enabled
 
Gold
Level
Platinum
Level
Perimeter
G.1. > 1.8 m physical barrier (height)
G.2. Lighting at 25 Lux
G.3. CCTV covering perimeter
G.4. Measures to prevent unintentional damage to barriers
G.5. Clear zone of 1 meter between barrier and parking area
P.1. Add-on for physical barrier: Deterrents to climb over
Parking Area
G.6. Onsite or remote staff contact can be contacted 24/7
G.7. Marked vehicle and pedestrian lanes
P.2. Site manned or video-controlled 24/7
Entry / Exit
G.8. Barrier with under-climbing and over- climbing protection
G.9. Intrusion prevention / detection, e.g. turnstile for pedestrians
G.10. License plate recognition
P.3. Gates must be installed
P.4. License plate must match ticket
P.5. Real time monitoring of entry/ exit, including pedestrian entry/exit
P.6. If there is a gatehouse, it must be able to withstand an external attack (door closed)
Staff Procedures
G.11. All security staff must be certified guards under national / European legislation
G.12. The formally responsible person for staff procedures will schedule compliance checks, communication, recertification
G.13. A technical user manual must be used
G.14. Alarm response procedures
G.15. The parking area management system should be prepared for DATEX II data transfer
G.16. Business Continuity Plan in place
P.7. Any remote staff also trained/certified
P.8. Staff has personal communication system
P.9. Security training of site manager
P.10. Measures against power failure
P.11. Local risk assessment once a year
P.12. Pre-booking available. If the pre-booking is offered via an app or similar systems, data transmission must be real time.
 
Bronze
Level
Perimeter
B.1. Visual deterrent to recognize the secure parking area
B.2. Lighting at 15 Lux
B.3. Vegetation trimmed, good visibility
Parking Area
B.4. Only freight vehicles and authorized vehicles allowed as indicated by signage
B.5. Physical or remote surveillance checks / inspection at minimum once in 24 h
B.6. Lanes must be lit at 15 Lux
B.7. Vegetation trimmed, good visibility
Entry / Exit
B.8. Lighting at 25 Lux
B.9. CCTV (good image quality)
Staff Procedures
B.10. Fix unauthorized vehicles that they cannot drive away or removal of unauthorized vehicles if legally permitted
B.11. Risk Assessment Plan in place
 
Silver
Level
Perimeter
S.1. Physical deterrent to prevent unauthorised access (e.g. ditch, rocks, fence) or continuous video monitoring and recording by trained staff
S.2. Lighting at 20 Lux
Parking Area
S.3. Physical or remote surveillance checks / inspection at minimum twice in 24 h (one at daytime, one at night)
S.4. If pedestrian lanes exist, they must be lit at 15 Lux
Entry / Exit
S.5. Barriers
S.6. CCTV (records of entering vehicles)
Staff Procedures
S.7. Staff trained by an accredited training provider is available 24/7 onsite or in a control centre
S.8. Appointment of formally responsible person for staff procedures in case of incidents
S.9. Documented staff training once a year in view of incident prevention
S.10. Incident and crime reporting to staff and police must be enabled
 
Gold
Level
Perimeter
G.1. > 1.8 m physical barrier (height)
G.2. Lighting at 25 Lux
G.3. CCTV covering perimeter
G.4. Measures to prevent unintentional damage to barriers
G.5. Clear zone of 1 meter between barrier and parking area
Parking Area
G.6. Onsite or remote staff contact can be contacted 24/7
G.7. Marked vehicle and pedestrian lanes
Entry / Exit
G.8. Barrier with under-climbing and over- climbing protection
G.9. Intrusion prevention / detection, e.g. turnstile for pedestrians
G.10. License plate recognition
Staff Procedures
G.11. All security staff must be certified guards under national / European legislation
G.12. The formally responsible person for staff procedures will schedule compliance checks, communication, recertification
G.13. A technical user manual must be used
G.14. Alarm response procedures
G.15. The parking area management system should be prepared for DATEX II data transfer
G.16. Business Continuity Plan in place
 
Platinum
Level
Perimeter
P.1. Add-on for physical barrier: Deterrents to climb over
Parking
Area
P.2. Site manned or video-controlled 24/7
Entry / Exit
P.3. Gates must be installed
P.4. License plate must match ticket
P.5. Real time monitoring of entry/ exit, including pedestrian entry/exit
P.6. If there is a gatehouse, it must be able to withstand an external attack (door closed)
Staff Procedures
P.7. Any remote staff also trained/certified
P.8. Staff has personal communication system
P.9. Security training of site manager
P.10. Measures against power failure
P.11. Local risk assessment once a year
P.12. Pre-booking available. If the pre-booking is offered via an app or similar systems, data transmission must be real time.

 

 

Service criteria

Mandatory service requirements
Examples of optional service elements
  • toilets (male and female) are available and working.
  • showers (male and female) are available and working.
  • toilets are clean and checked at regular intervals (with cleaning schedule).
  • washing facilities are clean and checked at regular intervals (with cleaning schedule).
  • water taps are available and working.
  • waste bins are available on site.
  • clear signs are provided promoting safe traffic movement at the parking facility.
  • emergency contacts are displayed at the parking facility.
  • snacks and drinks are available for purchase, 24/7.
  • internet connection available.
  • electricity connection is available for personal use
  • restaurant 24/7 at or near the site
  • dangerous goods accepted or not
  • separate dangerous goods parking
  • electricity installation for truck cooling available
  • for countries with relevant weather conditions: equipment for snow & ice removal from the truck
  • toiletry articles for purchase
  • basic work equipment for purchase at or near the site
  • technical emergency procedures available (e.g. repair service nearby)
  • laundry at the site or nearby
  • shelter against rain and sun for persons
  • leisure facilities for drivers
  • truck wash at the site or nearby
  • picnic tables
  • shops nearby
  • snack bar with simple meals nearby
  • fuel station at the site or nearby
  • vending machines
  • spare part shop at the site or nearby
  • specific dietary food available
  • medical assistance nearby
  • hotel at the site or nearby
  • pharmacy nearby
  • police station nearby
  • toll collect system vending machine available
Mandatory service requirements
  • toilets (male and female) are available and working.
  • showers (male and female) are available and working.
  • toilets are clean and checked at regular intervals (with cleaning schedule).
  • washing facilities are clean and checked at regular intervals (with cleaning schedule).
  • water taps are available and working.
  • waste bins are available on site.
  • clear signs are provided promoting safe traffic movement at the parking facility.
  • emergency contacts are displayed at the parking facility.
  • snacks and drinks are available for purchase, 24/7.
  • internet connection available.
  • electricity connection is available for personal use
Examples of optional service elements
  • restaurant 24/7 at or near the site
  • dangerous goods accepted or not
  • separate dangerous goods parking
  • electricity installation for truck cooling available
  • for countries with relevant weather conditions: equipment for snow & ice removal from the truck
  • toiletry articles for purchase
  • basic work equipment for purchase at or near the site
  • technical emergency procedures available (e.g. repair service nearby)
  • laundry at the site or nearby
  • shelter against rain and sun for persons
  • leisure facilities for drivers
  • truck wash at the site or nearby
  • picnic tables
  • shops nearby
  • snack bar with simple meals nearby
  • fuel station at the site or nearby
  • vending machines
  • spare part shop at the site or nearby
  • specific dietary food available
  • medical assistance nearby
  • hotel at the site or nearby
  • pharmacy nearby
  • police station nearby
  • toll collect system vending machine available

 

 

The Standard’s detailed technical specifications and the EU Parking Standard Audit Checklist can be downloaded below.

Download
the detailed technical specifications

Download
the Audit Checklist

 

 

What about truck parkings that have a valid certification using a previous scheme?

Parking areas having been certified under LABEL (starting from LABEL 2) or TAPA PSR between October 2016 and September 2019 shall be eligible for a ‘transition’ audit, in which the auditor audits only selected items. The requirements for transitioning are the following:

  • the parking area aspiring to transition to the EU Parking Standard should be safe and secure and previously certified by an external independent third party auditor.
  • the previous audit should have be carried within the last 3 years.
  • the parking operator shall contact the certification entity and present the valid certificate of the previous audit. On this basis, the auditor will audit the ‘new’ elements between the previous standard and the EU Parking Standard (‘gap audit’), thereby reducing costs for the parking operator.
  • if successful, the certification entity will issue the new parking certificate with a validity of 3 years from the previous audit date.

The tables showing the items that need to be audited in addition to the items audited under LABEL to obtain an EU Truck Parking Standard certification, can be downloaded below. The auditor can opt to do the audit without a site visit in the context of the transition audit.